Uploading Images

This guide covers everything you need to know about uploading images to Solixync for processing.

Upload Methods

Drag and Drop

The easiest way to upload is drag and drop:

  1. Open the Upload page
  2. Drag images from your computer
  3. Drop them onto the upload area

You can drag multiple images at once.

Click to Browse

Alternatively, click the upload area to open a file browser:

  1. Click anywhere in the upload zone
  2. Navigate to your images
  3. Select one or more files
  4. Click "Open"

Batch Uploads

Solixync supports batch processing for efficiency:

Plan Max Images Per Batch Monthly Limit Processing Mode
Free 5 images 20 images/month Standard
Paid Up to 500 images Unlimited Standard (1-50), Background (51+)
  • All images in a batch use the same settings
  • Track progress for each image individually
  • Large batches (51+) process in the background with email notification
  • Free tier users have a monthly quota that resets on their billing date

Image Requirements

Supported Formats

Format Extension Notes
JPEG .jpg, .jpeg Most common, good for photos
PNG .png Supports transparency
WebP .webp Modern format, smaller files

Size Requirements

  • Maximum file size: 20 MB per image
  • Minimum dimensions: Vary by platform (see below)
Platform Minimum Dimensions
eBay 500 × 500 px
Pinterest 600 × 900 px
Shopify 800 × 800 px
Amazon 1000 × 1000 px
Etsy 2000 × 2000 px

Images below platform minimums will show a warning during processing.

Tips for Best Results

Use High-Quality Source Images

Better input = better output. Start with the highest quality images available.

Ensure Good Lighting

Images with even lighting produce better background removal results.

Avoid Busy Backgrounds

While our AI can handle complex backgrounds, simpler backgrounds typically produce cleaner results.

Troubleshooting

Upload Failed

If an upload fails, check:

  • File size is under 20 MB
  • Image meets minimum dimensions for your selected platforms
  • File format is supported (JPEG, PNG, WebP)
  • Internet connection is stable

Slow Uploads

Large batches may take time. You can:

  • Upload in smaller batches
  • Compress images before uploading
  • Check your internet speed
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